Shipping Policy
We process and ship orders promptly to get your items to you as quickly as possible.
- Processing Time: Orders are processed within 1–3 business days.
- Delivery Time: Standard shipping typically takes 3–7 business days, depending on your location.
- Tracking: Once your order has shipped, you will receive a confirmation email containing your tracking details.
Returns & Defect Policy
We take pride in the quality of our products, but we understand issues can happen during transit.
- Defective or Damaged Items: We strictly accept returns for defective or damaged products.
- Same-Day Notice Required: To qualify for a return or exchange, you must notify us on the same day of delivery.
- Proof Required: You must provide a clear, unedited video of the parcel being opened for the first time (unboxing video) showing the shipping label and the defect. Without proper unboxing proof, we cannot process a return.
⚠️ Note: Returns requested after the delivery date or without unboxing video proof will not be accepted.
Color & Appearance Disclaimer
We strive to display the colors of our products as accurately as possible.
- Lighting & Screen Differences: Please note that actual product colors may vary slightly from what appears on your screen due to photographic lighting sources, studio setups, or individual monitor display settings.
Size & Fit Guide
- Finding Your Size: Please refer to our detailed sizing chart before placing your order to ensure the best fit.
- Measurements: All measurements are listed in inches/centimeters. If you are between sizes, we recommend sizing up for a more comfortable fit.
Need Help?
Have any other questions before making your decision? Feel free to reach out to our customer support team—we’re happy to help
